Returns & Exchanges Policy
At NutsandBolts, we stand behind the quality of our hardware and tools, offering a hassle-free 30-day return policy for all unused items in their original packaging. We aim to ensure you have the exact parts you need for your project, backed by our satisfaction guarantee.
Initiate Your Return
Log in to your account and visit the 'Order History' section to select the items you wish to return and generate a return authorization number.
Pack Your Items
Securely place the unused items in their original packaging, ensuring all components and manuals are included to avoid restocking fees.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned hardware, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing